We have a long-standing relationship with Mercer | Mettl as our competency testing partner for sales, which is the most significant function in our organization. The test-takers had limited technical competency. The Mercer | Mettl team addressed all the glitches correctly and vetted them before proceeding further. The test was conducted in a week, and the team was available round-the-clock to resolve any queries or concerns. I was initially unsure about remote proctoring, but I must admit that an individual proctor for every candidate was a comprehensive arrangement. I have seen the final reports with screenshots and video clips, and the detailing in the documentation underlines the process’s efficiency. The team must be commended for arranging centers, considering our last-minute arrangements, and ensuring that the process went on smoothly, even for 5-6 people on any given day. I would also like to compliment countless people, behind-the-scenes, who managed the operation’s logistics.