Evaluate a candidate’s ability to speak clearly, correctly and coherently
Evaluate a candidate’s ability to listen attentively and clearly understand what others communicate
Evaluate the ability to read, process, retain and synthesize vast tracts of written information
Evaluate the ability to write fluently and clearly, to express ideas and thoughts effectively
Assessing communication skills is critical for customer-facing roles such as sales and customer support, among many others. Industries such as BPO, financial services, education services, international trade, etc., equally require excellent workplace communication skills.
Assess thousands of candidates concurrently and filter out candidates at scale based on their communication skills.
Move away from subjective opinions toward objective evaluations. Hire people with excellent communication skills for customer-facing and other such critical roles.
Test your workforce’s communication skills to upskill and develop them based on targeted plans.
Hire and upskill your BPO workforce to exceed industry standards.
Assertiveness
Influence and Persuasion
Active Listening and Empathy
Mentoring Others
Mercer | Mettl's communication skills assessments including our AI-powered tool, SpeechX, enabled a leading global IT services company to transform its recruitment process at scale, conducting over 22,000 assessments.
Mercer | Mettl's communication skills assessments, including our AI-powered tool, SpeechX, enabled a leading global IT services company to assess and benchmark the communication skills of its workforce at scale, using over 15,000 assessments.
Candidate Identity Authentication
Automated Red Flags for Malpractice
Candidate Recording for Auditability
Randomized Candidate Snapshots in Reports
We assess all major aspects of communication skills
Our AI-powered tools offer unmatched accuracy
Out tools are easy to use and administer
We offer a portfolio of anti-cheating features
Our tools are CEFR-validated
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