360 Feedbacks with The Most Employee-Friendly 360-Degree Feedback Tool

Create Quick and Reliable 360-Degree Evaluations With High Completion Rates

Get A Demo

What is 360 degree feedback?

360 degree feedback, also known as 360 degree assessment, is a holistic performance review mechanism. It stands apart from conventional appraisals because of its multi rater approach. The process collects ratings from multiple sources. So, all employees receive feedback from their peers, bosses, direct reports, and sometimes, even customers or clients.

Explore Our 360 Feedback Suite

One Solution For All Your 360-Degree Feedback Needs


Training Needs Identification

Identify An Employee’s Gaps In Skills And Personality Traits As Perceived By Other Stakeholders


High-Potential Identification

Identify High-Potential Employees Who Possess Extraordinary Intellect, Agility and Leadership


Performance Appraisal

Gain a Holistic Perspective On Employees Before Undertaking Appraisal Exercises


Succession planning

Utilize 360-degree evaluation to underline the organizations competency levels, identify potential and plan successors._

Our 360 Feedback System Is Easy-To-Use, Fully Customizable And Offer Highly Insightful Reports

Maximise Completion Rates Using An Easy And Seamless 360-Degree Feedback Software

A 360-Degree Feedback Tool That Makes Life Easy for All Stakeholders


A Seamless Experience For Administrators

Administer And Track Your 360 Feedback Project With Ease

  • Analytical dashboards to track the success of your project
  • Bulk upload employee details in one go
  • Use pre-built templates to expedite your surveys
  • Auto-schedule ad-hoc reminders
  • One-click data downloads and reports distribution

A Seamless Experience For Employees

Provide Feedback On the Fly, Anytime, Anywhere

  • Fill your surveys on desktops, mobiles, tablets, etc. as per your convenience
  • Non-completed surveys are auto-saved so that your valuable feedback is not lost
  • You get one consolidated email with all the required information to fill surveys

Industry-Leading 360 Feedback Reports That Are Insightful And Easy-To-Understand

Identify Gaps in Perception Across Self, Managers, Peers and Others

  • A Detailed Competency Summary
  • Personal Development Plan
  • Open-Ended Feedback
  • Powerful Customization

Our 360 Feedback Software is Easy to Set Up, With Everything Customizable According to Your Organization

We Hand-hold You Throughout the Survey Creation Process According to Your Competency Frameworks Use
Our Pre-build Templates Or Create Customized Surveys


Research-Backed Exhaustive Competency Question Library Available


Easy-To-Setup Customizable Automated Email Templates


Leverage Our Team of World-Class Psychometricians


Upload Complete Employee Details At One Go

Ensure Great Employee Experience And Maximise Completion Rates Through An Easy And Seamless 360 Feedback System

Empower Employees With Actionable Insights Using Their 360 Degree Reviews

Here is a Sneak Peek At Our Detailed Customizable Reports

Gain Actionable insights:

  • Strengths
  • Areas Of Improvement
  • Hidden Strengths
  • Blind Spots

360 Degree Feedback Sample Report

View Our Sample Reports With Actionable Insights, Beautiful User Interface And Easy-To-Understand Statistics

What Our Clients Have To Say About Our 360 Feedback System

  • Customer Delight summarizes our exceptional experience with Mercer | Mettl. The tools mobile-friendliness, easy-to-consume reports, clarity with which the survey questions were designed, and the readiness to say YES to customizations make 360View so great!


    Dapinder Singh

    Senior Manager HR at Max Life Insurance

  • This is the first time we undertook a 360 survey for a bigger group that helped our leaders get a comprehensive overview of their strengths and areas of improvement. The open-ended questions were designed in a way that feedback seekers got insights into things they needed to continue doing, things they needed to change, and what they needed to start that would add value to their development. Mercer | Mettl's team was extremely accommodating and had several conversations with us to understand our requirements. We had an outstanding experience.


    Kumudini Welmillage

    Director- Corporate HR, CBL Group

  • "It is like going to the best doctors, the best in their field, who diagnose your problem and present an accurate medical history. Then, you are more likely to take their future recommendations seriously. We believe Mercer | Mettl's psychometric assessments are like those top-notch doctors you can have in this space, promising the highest validity and reliability. We need to extend these L&D upgrades to the entire organization. We can also collaborate for ADCs. That can strengthen our development processes."


    Amit Rai

    Head-HR, Tata Play Fiber

  • "Right now, we are undertaking a 9-Box mapping of the entire organization. And over some time, we will call the people who fit in the top 3 boxes for an assessment development center. At that point of time, depending on the number of participants, we would want Mercer | Mettl to conduct the ACDC for us."


    Anirban Majumdar

    Head-L&D, Arohan Financial Services Ltd


We Offer Impeccable Data Security Standards With Our Online Proctoring Suite


Mercer | Mettl is GDPR Compliant


We are ISO 27001 Certified and ISO9001 Certified


Localized data hosting for European servers


Secure data hosting on Amazon Web Services


We follow an Annual Vulnerability and Penetration Testing









How Mercer | Mettl 360 Degree Feedback Tool Works


Select Template & Add Participants

 Choose from our pre-built survey template library where all templates have been prepared by our in-house experts

 Get custom templates made according to the competency framework needed for your unique requirement

 Bulk upload or individually add survey participants for effortless management


Quickly Review and Launch Your Survey

 Review survey settings and set end date and time

 Easily customise and schedule emails to all participants, set multiple reminders

 Add new participants at any point of time


Track All Surveys in a Single View

 Account and survey-level dashboards for complete visibility

 Double click on any given survey to see detailed progress

 Send ad-hoc reminders to participants


Analyze Using Highly Intuitive Feedback Reports

 Key takeaways like hidden strengths, blind spots, strengths & weaknesses highlighted

 Get individual as well as group-level reports 

 Detailed competency-wise analysis  of feedback from all stakeholders

 Powerful customisations at your fingertips at your fingertips


Why Mercer | Mettl's 360 Degree Feedback System is Best in the Industry


Unmatched Employee Experience

A Platform So Seamless, Users Have No Reason To Delay Filling Up The Surveys


Insightful Reports

Real-time, Action-oriented Reports Benchmarked To Pre-Defined Ratings


Quick Setup, Easy To Use

Hassle-Free And Intuitive Platform Which Requires Zero Training


Experience Across Industries And GEOs

Go The Extra Mile With Our Years Of Expertise in Behavioral Science


Impeccable 24*7 Support

We Are There For You, Always


Personalized Development Plan

Choose Your Rating Scale | Personalise Questionnaires | Benchmarked To Pre-selected Data

Frequently Asked Questions(FAQs)


How does 360 Degree Feedback work?

360 degree feedback works by gathering ratings from multiple stakeholders associated with the feedback recipient. A set of survey statements/questions are shared among raters to evaluate the candidates on competencies relevant to their job roles/positions. 360 feedback helps measure behavioral skills, interpersonal skills, domain knowledge, and more.


What are the advantages of 360 Degree Feedback?

360 degree feedback allows a holistic evaluation of performance and potential by involving multiple stakeholders in the review process. Advantages of 360 degree feedback also include:

  1. Removal of biases in assessment

  2. Identification of training needs

  3. Focus on learning and development for the feedback recipient

  4. Overall efficiency in performance management at the workplace


How is 360 Degree Feedback used?

360 degree feedback is a developmental tool used in holistic professional assessment. It is rolled out in the form of a survey where feedback-givers rate the feedback-seekers. These ratings are based on parameters related to relevant skills, competencies and behaviors. Results from the survey help create insightful reports covering individuals' hidden strengths, developmental areas, blind spots, etc.


What does a 360 Feedback Survey measure?

A 360 feedback survey collects responses from multiple perspectives. It helps measure:

  1. Professional skills and competencies

  2. Behavioral traits necessary to perform in a role

  3. Perceptions about the employee

  4. Subjective areas like leadership qualities, ability to work in a team and communication effectiveness

  5. Performance of the employee in specific work scenarios and roles


What is the purpose of 360 Degree Feedback?

The purpose of 360 degree feedback isThe purpose of 360 degree feedback is to ensure an all-round evaluation of an individual. The process guarantees this holistic approach by gathering inputs from a variety of sources who are professionally associated with the feedback-seeker. Supervisors, direct reports, peers and external sources like clients participate in such a review. Together, it culminates into an unbiased, 360 degree analysis. to ensure an all-round evaluation of an individual. The process guarantees this holistic approach by gathering inputs from a variety of sources who are professionally associated with the feedback-seeker. Supervisors, direct reports, peers and external sources like clients participate in such a review. Together, it culminates into an unbiased, 360- degree analysis.


What is the 360 Degree Feedback process?

The 360 degree feedback process unfolds in three core stages. First, it is designed using a set of competencies and templates relevant to an organization's objectives. The organization then selects a platform to execute the survey and track its progress. Finally, the responses are collected and analyzed. The latter helps formulate extensive developmental plans for the survey-seekers.


Why is 360 Feedback important?

A 360 degree feedback is vital when organizations need to adopt a holistic approach for performance review, training needs identification, succession planning, leadership development, etc. The process offers all-round insights by encouraging ratings from several sources including managers, subordinates, colleagues, clients, business associates, etc. It is also important for identifying hidden strengths and blind spots in employee performance and behavior.


What are the disadvantages of 360 Degree Feedback?

If not conducted in the right way, 360 degree feedback can have a few disadvantages such as:

  1. Raters may be tempted to focus on highlighting negative aspects of the feedback-seeker.

  2. If the workplace environment is unhealthy, the process may garner dishonest reviews.

  3. In some cases, leaders may mistake 360 degree feedback for criticism.

  4. It is a time-consuming process.